Shipping Policy
Shipping Policy
Thank you for shopping with Bepvito! This Shipping Policy explains how we process, handle, and deliver orders placed through https://bepvito.com.
Please review the following information to understand our order processing times, estimated delivery periods, shipping charges, tracking procedures, and delivery-related policies.
1. Order Processing and Transit Times
Order Processing
Please allow 1–3 business days for our team to process your order, prepare your items, and arrange shipment.
Orders placed on Saturdays, Sundays, or public holidays generally begin processing on the next business day.
Processing times are estimates and may occasionally be affected by high order volumes, product availability, or other fulfillment circumstances.
Estimated Shipping Time
Standard international shipping generally takes 10–20 business days after dispatch.
The total time from placing an order to receiving it includes both order processing and transit time.
Delivery estimates are not guaranteed arrival dates. Actual delivery times may vary depending on the destination, carrier operations, customs procedures, weather, and other circumstances beyond our reasonable control.
2. Shipping Rates and Delivery Areas
Standard Shipping Fee
Our standard shipping fee is $5.99 USD per order, regardless of order size, unless a different rate or promotional offer is displayed at checkout.
The applicable shipping charge will be shown before you complete payment.
Shipping Destinations
Bepvito offers delivery to supported destinations available at checkout. Shipping availability may vary depending on the destination, product availability, and carrier coverage.
Please enter your complete shipping address during checkout to confirm whether delivery is available for your location.
Shipping Origins
Orders may be dispatched from different fulfillment facilities or logistics partners depending on product availability and the delivery destination.
As a result, the shipping origin shown on a parcel may differ from our registered business address.
Our registered business address, listed at the end of this policy, is provided for company identification purposes and is not automatically a merchandise return address.
Please contact customer service for return instructions before sending any products back.
3. Tracking Your Order
Once your order has been dispatched and tracking information becomes available, a shipping confirmation email will be sent to the email address provided during checkout.
You can use the tracking number to monitor your parcel through the relevant carrier or a tracking service such as 17TRACK.
Please allow approximately 2–3 business days after dispatch for initial tracking scans to appear.
Tracking information may not update immediately while a parcel is moving between carrier facilities or international transit hubs.
4. Tracking Delays
Temporary gaps in tracking activity can occur during international transportation, customs processing, or transfers between shipping providers.
If your tracking information has shown no meaningful update for more than 7 consecutive days, please contact our customer service team for assistance.
Email: service@bepvito.com
Please include your Order Number and the email address used at checkout so that we can review the available shipping information.
Delivery may occasionally be delayed by customs clearance, severe weather, transportation interruptions, or postal network disruptions.
5. Multiple Shipments
Orders containing multiple items may occasionally be divided into separate packages depending on product availability and fulfillment arrangements.
If your order is shipped in multiple packages:
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Packages may arrive on different dates.
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Each shipment may have a separate tracking number.
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Separate tracking details may be provided by email where available.
Receiving one package does not necessarily mean that the remaining items are missing.
If all expected shipments have been delivered and an item is still missing, please contact our customer service team.
6. Updating Order Information
If you need to correct your shipping address or request a change to your order, please contact us within 12 hours after payment.
Please provide:
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Your Order Number
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The email address used at checkout
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The information currently associated with your order
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The corrected address or requested change
We will make reasonable efforts to accommodate your request if fulfillment has not progressed too far.
Once an order enters active fulfillment or has been dispatched, we cannot guarantee that changes can be made.
Customers are responsible for reviewing their shipping and contact information carefully before completing checkout.
7. Unsuccessful Delivery Attempts
If a carrier cannot complete delivery, it may leave a delivery notification, make another delivery attempt, hold the parcel for collection, or return it according to its own procedures.
Please monitor your tracking information and follow any instructions provided by the carrier.
If a delivery attempt is unsuccessful, we recommend contacting the local carrier promptly with your tracking number to arrange redelivery or collection where available.
If a package is returned because of an incorrect address, unsuccessful delivery attempts, or failure to collect the parcel, please contact our customer service team for assistance.
Any applicable reshipping or refund arrangements will be reviewed according to the circumstances of the order and our applicable policies.
8. Packages Lost in Transit
If a package appears to be lost during transit, please contact us at service@bepvito.com.
Please include your Order Number and tracking information.
We may review the shipment details and, where appropriate, work with the carrier or logistics provider to investigate.
If the carrier confirms that a shipment was lost in transit, we will review the circumstances and provide an appropriate resolution. Depending on the situation, this may include a replacement shipment or another suitable remedy in accordance with our applicable policies and consumer protection obligations.
9. Packages Marked as Delivered
If tracking indicates that your package has been delivered but you cannot locate it, we recommend that you:
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Check around your delivery location and any designated safe areas.
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Ask household members, reception staff, or neighbors where appropriate.
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Review any delivery notice or proof of delivery provided by the carrier.
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Contact the local carrier using your tracking number.
If you still cannot locate your package, please contact service@bepvito.com with your order details so that we can review the available information.
A delivery scan does not necessarily resolve every delivery dispute. We will review reported issues based on the available evidence and applicable law.
10. Customs, Duties, and Import Taxes
International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by authorities in the destination country or region.
Unless otherwise stated during checkout, these charges are generally not included in the product price or standard shipping fee and may be payable by the recipient.
Customs inspections and clearance procedures may also affect estimated delivery times.
11. Delivery Estimates and Limitations
All shipping schedules stated in this policy are estimates rather than guaranteed delivery dates.
We are not responsible for delays caused by circumstances outside our reasonable control, including:
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Customs inspections or clearance delays
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Carrier or postal network disruptions
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Severe weather
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Transportation interruptions
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Public holidays
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High-volume shipping periods
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Incorrect or incomplete shipping information
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Other unforeseen logistics events
We will provide reasonable assistance where possible when a shipping issue is reported.
Nothing in this policy excludes or limits any consumer rights that cannot lawfully be excluded or limited under applicable law.
12. Incorrect Shipping Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
If you discover an error, please contact us as soon as possible.
We will make reasonable efforts to update the information before fulfillment or dispatch, but changes cannot be guaranteed once an order has entered processing or shipment.
If an order cannot be delivered because the address provided was incorrect, outdated, or incomplete, please contact our customer service team to discuss the available options.
Any resolution will depend on the circumstances of the order, the carrier's procedures, our applicable policies, and mandatory consumer protection requirements.
13. Contact Us About Shipping
If you have questions about shipping costs, tracking information, delivery delays, or an existing order, please contact our customer service team.
Customer Service Email:
service@bepvito.com
Customer Service:
+1 6402050944
Service Hours:
Monday–Friday, 9:00 AM–6:00 PM (EST)
For faster assistance, please include your Order Number, the email address used at checkout, and your tracking number where applicable.
Shipping Policy – Company Information
Store Name:
Bepvito
Website:
https://bepvito.com
Operated by:
Yunnan Yunzhan Technology Co., Ltd.
Business License Entity:
Yunnan Yunzhan Technology Co., Ltd.
Registered Address:
Room 3309, Building 1, Rongcheng Chunxiao,
Guanshang Subdistrict, Guandu District,
Kunming, Yunnan, China
Customer Service Email:
service@bepvito.com
Customer Service:
+1 6402050944